1. Introduction
Welcome to Elare. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Elare application and related services.
2. Information We Collect
- Account information, including email address and login credentials.
- Chat messages, prompts, and content you voluntarily submit.
- Subscription and payment information.
- Device identifiers, IP address, and technical information.
- Usage analytics and crash reports.
3. How We Use Your Information
- Provide and maintain our services.
- Generate AI responses and personalized experiences.
- Improve application performance and functionality.
- Process subscriptions and payments.
- Respond to customer support requests.
- Prevent fraud and maintain security.
- Comply with legal obligations.
4. AI Services and Data Processing
Elare provides AI-powered conversational experiences and may use trusted third-party artificial intelligence service providers to generate responses and improve service quality.
Messages and prompts submitted by users may be processed by these providers solely for the purpose of delivering requested functionality.
We do not sell your personal information or chat content to advertisers or data brokers.
5. Third-Party Services
- Cloud hosting providers.
- Analytics and crash reporting services.
- Artificial intelligence service providers.
- Payment processors and subscription management services.
6. Subscription Information
Elare may offer premium subscriptions that automatically renew unless canceled before the end of the current billing period.
- Payment will be charged to your Apple ID or Google Play account.
- You can manage or cancel subscriptions through your account settings.
- Refund requests are handled according to the policies of the applicable app store.
7. Data Retention
We retain your information only for as long as necessary to provide services, resolve disputes, comply with legal obligations, and enforce our agreements.
8. Account Deletion
You may delete your account at any time through the application settings or by contacting us.
Upon deletion, your personal information will be deleted or anonymized unless retention is required by law.
9. Children's Privacy
Elare is not intended for children under the age of 13 or the minimum legal age in your jurisdiction.
10. Security
We implement commercially reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
11. International Data Transfers
Your information may be processed and stored in countries outside your place of residence. Appropriate safeguards are implemented to protect your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the services after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Elare Support Team
Email: rahulyadav22620@gmail.com